terms of service


By accessing this Website, accessible from www.konceptsigngroup.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.


Portable Roll Up Banner hardware carries a limited 90-day warranty against manufacture defect. All graphics carry a 1 year limited warranty. All other products carry a 1 year limited warranty. However, if your order is incorrect or damaged in shipping please contact us within 5 business days of receiving your order and at our discretion we will make the proper arrangements.

Graphic Approval

Graphic orders will be scheduled to ship by Graphics Department and the order will be processed as ordered unless you notify us to any changes prior to ship date scheduled. Graphics must be pre-approved in writing via email before printing can take place. Please only approve of your graphic art when you are ready to commit to it's printing, as this approval is final, and not reversible. Approving your proof confirms you are aware of your image quality of the file(s) you have provided. Approval must be received by 3 PM PST for that business day to count or else approval date will be following business day.

Use License

Permission is granted to temporarily download one copy of the materials on Koncept Sign Group's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;

  • use the materials for any commercial purpose or for any public display;

  • attempt to reverse engineer any software contained on Koncept Sign Group's Website;

  • remove any copyright or other proprietary notations from the materials; or

  • transferring the materials to another person or "mirror" the materials on any other server.

This will let Koncept Sign Group Inc. to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

Limitation Of Liability

Koncept Sign Group Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Koncept Sign Group Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. When placing an order with Koncept Sign Group Inc. the customer agrees to the terms or our limited liability, and return and refund policies. Koncept Sign Group’s limit of liability is the purchase price of the stand or banner purchased. The customer agrees to hold Koncept Sign Group Inc. harmless for any other costs other than those associated with the direct purchase price of the stand or banner purchased. Koncept Sign Group Inc. does not refund shipping charges. Customers are responsible for all shipping charges of products. Koncept Sign Group Inc. is not responsible for products damaged in shipping, mis or redirected products, or any other circumstances out of Koncept Sign Group's control. A stand or banner may be either refunded or repaired at Koncept Sign Group's discretion, if it is within the return policy time frame.

In no event shall Koncept Sign Group's liability to Customer's for any claims under this Agreement exceed the amount paid by Customer to Koncept Sign Group Inc. during the three (3) months preceding the occurrence of the event's giving rise to Customer's claim.

When it comes to shipping delays we follow UPS rules and Exclusions. We are unable to refund any delays due to the following below: Shipments that are delayed due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a person to accept Delivery of the Shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government, or other-wise applicable to the Shipment, riots, strikes or other labor disputes, civil, unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, and adverse weather conditions.

Revisions and Errata

The materials appearing on Koncept Sign Group’s Website may include technical, typographical, or photographic errors. Koncept Sign Group Inc. will not promise that any of the materials in this Website are accurate, complete, or current. Koncept Sign Group Inc. may change the materials contained on its Website at any time without notice. Koncept Sign Group Inc. does not make any commitment to update the materials.

Typographical Errors

In the event that a www.konceptsigngroup.com product is mistakenly listed at an incorrect price, www.konceptsigngroup.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.konceptsigngroup.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.konceptsigngroup.com shall issue a credit to your credit card account in the amount of the incorrect price.

Use Of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Koncept Sign Group Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. We reserve the right to refuse service.


Koncept Sign Group Inc. has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Koncept Sign Group Inc. of the site. The use of any linked website is at the user’s own risk.

Site Terms of Use Modifications

Koncept Sign Group Inc. may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

Governing Law

Any claim related to Koncept Sign Group's Website shall be governed by the laws of CA without regards to its conflict of law provisions.